Get Trained in Tankless – From Home (Demo)

Online Training

The benefits of online training

Unable to attend training sessions halfway across the country? Noritz America’s new online training program will save you time and the discomfort of “pretzeling” yourself into that horrid middle seat.

The new Residential Level 1 (R1) tankless water heater training course, held by Noritz University, will allow busy trades people who are unable to attend in-person sessions the ability to quickly deepen their tankless knowledge from the comfort of their own homes or offices.

Unlike traditional training courses, the online course can be taken at any time—day or night—that is most convenient for you. For contractors engrossed in their daily routines, training can often be something you can never seem to schedule. This is unfortunate because your very livelihood requires keeping abreast of new technologies and procedures. The online option allows contractors to accomplish this—at their own pace and at their convenience.

Trainees can access the online lessons through the Noritz website at the office, jobsite or home. The self-guided course will take about an hour to complete and will review technical information, including an overview of available products and guidance on proper sizing and residential installation. Also discussed are common maintenance issues related to water quality and key product benefits.

And, yes, there is a test. A quick recap at the end of the module will confirm that you have successfully completed the online course. Those who successfully complete the course will be listed on the Noritz Website, under the “Find an Installer” section, as well as receive PROCard member status on their account.

Here are some of the topics offered in the online course:


  • What is a Tankless Water Heater?
  • Residential Condensing and Non-Condensing Product Lines
  • Large Residential/Commercial Product Line


  • Sizing
  • Gas
  • Combustion Air
  • PVC Considerations
  • Direct and Standard Venting, Vent Termination Clearances
  • Circuit Board Dipswitches
  • Special Applications


  • Water Treatment
  • Descale Procedure

For more information on the new Online Residential Level training program, please visit