Stanley Plumbing, Inc. Tankless Water Heater Specialist - Reviews

Homeowner Review Steven December 8, 2022
Installation Date:
December 8, 2022

Review #1

Came when arranged, did good work workman like job, cleaned up, provided appropriate instructions and finished
Homeowner Review Irene November 8, 2021
Installation Date:
November 8, 2021

Review #2

Don was so professional and true to his word. He was very thorough in explaining our options and what was best for the size of our home.
Homeowner Review Steve December 15, 2020
Installation Date:
December 15, 2020

Review #3

Fantastic experience. Mr. Stanley and his team replaced an aging water heater with a tankless version. He patiently explained the benefits to us, and made it a super-easy experience for us. Love the results!
Homeowner Review Skip December 14, 2020
Installation Date:
December 14, 2020

Review #4

Last week our water heater started to drip. My wife wanted a tankless water heater but I thought it would be too much of a hassle. After talking with Stanley I found out about the EZ water heaters they didn't have to put any new holes in the roof (our roof is brand new so that was a relief) the job they did was fast and clean. I would definitely recommend them!
Homeowner Review Tim September 25, 2019
Installation Date:
September 25, 2019

Review #5

I am so glad we called Stanley Plumbing! When you need a contractor and you call someone you have never used before you never know what your going to get. Stanley Plumbing is super professional (Don) knows what he is talking about, very knowledgeable. I was very impressed with the whole process. The new water heater, a Noritz EZ98, works great, looks great and really cleaned up the garage. I would highly recommend.
Homeowner Review Vicky September 20, 2019
Installation Date:
September 20, 2019

Review #6

My husband and I just had a tankless water heater installed by Stanley Plumbing. Stanley Plumbing did a wonderful job. They were very nice, very clean and very fast! I was worried we wouldn't have hot water overnight but the job was done in about 5 hours and the water was only off for a short time. I would highly recommend Stanley Plumbing Great Job! Thank you, Vicky J.
Homeowner Review John September 11, 2019
Installation Date:
September 11, 2019

Review #7

I called Stanley Plumbing after having 2 other plumbers come out and diagnose my water heaters problem. Stanley Plumbing was able to figure out it was a bad fan motor. My unit is almost 18 years old so rather than fix the old one I decided to install a brand-new water heater. They gave me a very fair price and did a beautiful job installing the new unit.
Homeowner Review Amin July 1, 2019
Installation Date:
July 1, 2019

Review #8

What a difference! no more running out of hot water I love it. Stanley Plumbing did a super clean job, very knowledgeable, easy to work with and very fair pricing. Call Them!
Homeowner Review Bill October 12, 2018
Installation Date:
October 12, 2018

Review #9

About a year ago our 11-year-old Noritz tankless water heater began having a problem where a few minutes after we'd begin taking a shower, the water would suddenly turn cold. A while later, another problem developed, and the water temperature would often fluctuate, with the water suddenly getting much hotter than the temperature setting on the control panel. This latter problem was a safety issue for my wife. She is recovering from a stroke, and when sitting in her shower chair, when the water would suddenly turn very hot she would have a difficult time in quickly grabbing the handle to turn off the water flow. We had a highly-rated local plumbing company come out and do a lengthy--and rather expensive--descaling of the heater, but this did not fix the problems. I finally looked on the Noritz factory website and decided to call Stanley Plumbing after reading the many positive reviews about them. I chatted with Don and made an appointment. On the scheduled day, Don arrived right on time. He quickly inspected our unit and performed some troubleshooting procedures. He then spent some time on the phone talking with the Noritz factory technician, who had Don do some additional tests on our unit. After that, Don did a descaling, followed by adjusting everything to within factory specifications. During all of this work, I asked Don quite a few questions about the water heater, and he patiently answered all of them. Once Don had finished with everything, the water heater seemed to be working just fine. When Don completed all of this work on our water heater, his total bill for everything was much less than what the other plumbing company had charged us for just a descaling! It has now been almost a month since Don worked on our unit, and it is still functioning flawlessly. I'm very relieved that my wife can once again take a shower and not have to worry about the water either turning ice cold or extremely hot without any warning. It was a pleasure having Don do the repairs on our Noritz. He was punctual, courteous, patient with answering my questions, and he was very knowledgeable and experienced when it comes to repairing Noritz tankless water heaters. I highly recommend you call Don, and Stanley Plumbing, if your tankless water heater is acting up.
Homeowner Review Stacey July 6, 2018
Installation Date:
July 6, 2018

Review #10

We first contacted Stanley Plumbing in 2014 after another plumbing contractor was not able to repair our Noritz tankless water heater. Don Stanley expertly repaired the water heater and installed new isolation valves, water pressure regulator, and a Noritz scale shield. The water heater worked perfectly thereafter. In 2018, we contacted Stanley Plumbing again to fix an error code that was flashing on the Noritz water heater controller. Don again showed up quickly and resolved the problem. I highly recommend Don for his professionalism, courtesy, and plumbing expertise. You can't go wrong with Stanley Plumbing!
Homeowner Review Frayne April 17, 2018
Installation Date:
April 17, 2018

Review #11

Don Stanely of Stanley Plumbing installed a Nortiz EZ98 Tankless Water Heater in my home on 4/16/18. The job was perfect. Don is friendly professional and he really knows what he is doing. He is very knowledgeable a bout the product and plumbing in general. I would highly recommend him if your are thinking of getting a Noritz. He is the best.
"Thank you Sir for your kind words. On behalf of Stanley Plumbing and Noritz America we appreciate your business!"

- Stanley Plumbing, Inc. Tankless Water Heater Specialist
Homeowner Review Robert May 31, 2016
Installation Date:
May 31, 2016

Review #12

I have been using a Noritz tankless water heater for the past ten years. Until recently, I was not able to find a trustworthy technician to service my water heater. In mid-2013 my heater was malfunctioning, and I contacted a technician I found on the Noritz website. The technician said he had to order a part and would return the next day to replace the part. The next day he returned and installed the part and charged me $900. I was disappointed because the technician never gave me an estimate and really didn’t explain the problem. I felt taken advantage of because the technician suddenly told me the problem was fixed and gave me the bill. This past February (2015) the same problem arose, my water heater would not heat up the water and the heater would suddenly shut off. Based on my negative experience, I was hesitant to contact a technician found on the Noritz website. I eventually contacted Stanley Plumbing and explained the issue with my water heater. More importantly I explained the reason why I didn’t trust a technician on the Nortiz website. The gentleman (I believe his name was Don) took the time to explain the entire process to me over the phone and gave me a rough estimate for the cost of the call out. The next day Don was able to come to my house at 7:00 AM to accommodate my work schedule. Don arrived on time and was very professional. He was very thorough in explaining how the tankless water system works. In the end Don descaled the system and made some adjustments that needed to be made to keep the system from shutting down. I have complete confidence in Staley Plumbing and would recommend them to friends and family.
Homeowner Review Susen February 9, 2016
Installation Date:
February 9, 2016

Review #13

Mr. Stanley replaced the heat exchanger on our tankless last April, 2015. He completely reconditioned it and made our old water heater like new! In February, he helped us out of a tight spot and came on his lunch break to replace another small part. Despite the fact that he was super busy, he went out of his way to help us. We appreciate the great service and are completely satisfied customers. I would recommend his services and his Noritz tankless water heaters to any friend without hesitation.
Homeowner Review Mark November 25, 2014
Installation Date:
November 25, 2014

Review #14

Very satisfied with the service. Don came out on the same day and though he did not have the part on hand, he supplied us with a temporary unit for use over the weekend. Returned on Tuesday and re-installed our unit after cleaning and servicing it. Problem solved!
Homeowner Review Joseph May 2, 2014
Installation Date:
May 2, 2014

Review #15

I hired Don Stanley to remove my old water heater and replace with new tankless water heater. Mr. Stanley arrived on time, he was very professional, began work right away. It took him around 7-8 hours to complete the job. He worked straight thru. He answered all of my questions in a courteous manner. His work was clean, he moved things out of the way, moved them back when he was done. Cleaned up after himself. After the installation was done, he explained how the system worked, gave me infomation on several options for accessories. He let me know to call him with any questions i may have in the future. Overall it was a very progressional service. I am glad I chose this provider.
Homeowner Review Steve April 21, 2014
Installation Date:
April 21, 2014

Review #16

We all have experienced contractors that say one thing and perform something else only to cause major frustration. Don from Stanley Plumbing is not that person. Don is very professional right from the start and continues till the end. If you want your job to be done clean, correct, fair, on time, Don from Stanley Plumbing is who you want to go with. I highly recommend this company.
Homeowner Review Dan October 29, 2013
Installation Date:
October 29, 2013

Review #17

Stanley Plumbing (Don) is a great guy to work with. With my vintage home and dealing with city codes, he came up with multiple solutions where to to put the tankless water heater. Very professional and knowledgable. Worked hard to make sure we had hot water at the end of the day. Thanks much
Homeowner Review Georgie & Phil October 10, 2013
Installation Date:
October 10, 2013

Review #18

We used Stanley Plumbing this past year on a major remodel of our home and had an excellent experience with every step of the process. Don the owner installed a Noritz tankless water heater and a Pentair water softener as well as all new modern energy efficient fixtures, toilets, sinks, tubs and an incredible 5"x12" state of the art rain shower including jet sprayers and wand ! This shower along with a gorgeous free standing tub Don installed in the master bath is the highlight of our new home ! We highly recommend this company as dealing with the owner was a pleasurable experience with NO surprises ! 5 stars for sure !
Homeowner Review Mike September 21, 2013
Installation Date:
September 21, 2013

Review #19

Stanley Plumbing showed up for the estimate on time and gave us a very detailed proposal as far as the installation process, the equipment etc. The job came out great! very clean work, Stanley Plumbing knows what they are doing.

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