Date of last Revision: Sep 19, 2011

Welcome to (this "Site"), operated by Noritz America Corporation, a California corporation ("Noritz"). This Privacy Policy is designed to explain Noritz's policies and procedures regarding personal information collected on this Site.



We collect personally identifiable information from you in a number of ways when you visit this Site, including when you request a quote, make an online purchase or complete the online Contact Form.  Such personally identifiable information may include your name, street address, email address, phone number, fax number and any other contact or demographic information which, when used by itself or with other data, might identify you individually ("Personally Identifiable Information").  Noritz may also obtain information from other sources and combine that with information collected on the Site.



As part of offering and improving Noritz's products and/or services, Noritz may also automatically collect certain information through the use of "cookies."  A cookie is a small data file stored on your hard drive by a website.  Among other things, cookies help us improve our Site and your experience by saving statuses and preferences.  Cookies by themselves cannot be used to find out the identity of any user, but if we link cookies to personal information, we will treat the information collected by the cookies as Personally Identifiable Information.  Most browsers are initially set to accept cookies, but users can change their settings to refuse browser cookies or to be alerted when browser cookies are being sent.  Please note that if you choose to remove or reject cookies, this could affect certain features or services of the Site.


3. USE

Noritz may use Personally Identifiable Information for the purposes described in this Privacy Policy or otherwise disclosed to you on the Site.  For example, we may use Personally Identifiable Information to:

  • * operate and improve the Site;
  • * process your requests and transactions;
  • * conduct product research and development efforts;
  • * respond to your comments and questions and provide customer service;
  • * send you technical notices, confirmations, updates, security alerts and support and administrative messages;
  • * provide marketing materials and information regarding products or services of Noritz or our affiliates or other third parties; and
  • * link or combine with other Personally Identifiable Information we may obtain from third parties to help understand your needs and provide you with better service.

 We may store and process personal information in the United States and other countries.



Noritz does not sell, rent or disclose your Personally Identifiable Information to any third party, except as follows or as otherwise described to you on the Site:

  •  * with third party vendors, consultants and other service providers who are engaged by, or working with, Noritz and who need access to such information to carry out their work (e.g., with third party payment processors to facilitate online transactions, authorized installers for purposes of delivering the products and services, etc.);
  •  * to comply with laws or to respond to lawful requests and legal process;
  •  * to protect the rights and property of Noritz and our agents, customers and others, including to enforce our agreements, policies, Terms of Use and Terms of Sale ;
  •  * in an emergency situation, to protect the safety of Noritz, its customers or any other third party;
  •  * in connection with any merger, sale of company assets, restructuring, reorganization, financing or acquisition of all or a portion of Noritz to another company; and
  •  * with your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

Noritz may provide aggregate statistics about Noritz's customers, sales, online traffic patterns and related information to reputable third parties and nothing herein restricts the sharing of aggregated or anonymized information that does not directly identify you.



You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails or by emailing  If you opt out, we may still send you non-promotional emails.  You may also request to have your Personally Identifiable Information removed from Noritz's current customer database by emailing  However, for Noritz's record keeping purposes, Noritz will retain transactional Personal Identifying Information, such as information relating to purchases or our ongoing business relations, in accordance with all applicable laws, rules and regulations.



Noritz takes reasonable measures to protect your Personally Identifiable Information from loss, misuse and any unauthorized access, disclosure, alteration and destruction.



Noritz reserves the right, at any time and without notice, to add to, change, update or modify the Privacy Policy and will indicate when changes have been made by revising the date above.  Any such change, update or modification will be effective immediately upon posting on this Site, unless we specify otherwise.  Your use of the Site following the posting of such changes will constitute your consent to such changes.  Noritz encourages you to review this Privacy Policy whenever you visit the Site to make sure that you understand Noritz's information collection, use and disclosure practices.



If you have any questions or concerns about this Privacy Policy, please contact Noritz at or (866) 766-7489.